Privacy Policy

1. Who We Are

This website is operated by Peterson Todd Ltd (company number 15329942, currently trading as Stackslim Digital Solutions), a private limited company incorporated in England and Wales. References to "we", "us" or "our" in this policy refer to Peterson Todd Ltd / Stackslim Digital Solutions.

We are the data controller for the personal data collected through this website and our services. If you have any questions about how we handle your data, please contact us at hello@stackslim.co.uk.

2. What Data We Collect

We may collect and process the following personal data:

• Identity data — name, company name, job title.
• Contact data — email address, phone number, billing and delivery addresses.
• Account data — username, password (hashed), preferences and saved settings.
• Transaction data — details of services purchased and payment history.
• Technical data — IP address, browser type and version, device identifiers, time zone, operating system, and platform.
• Usage data — information about how you use our website and services.
• Marketing and communications data — your preferences in receiving marketing from us.

We do not collect any Special Categories of personal data (such as information about your health, race, religion, or sexual orientation), nor do we collect information about criminal convictions or offences.

3. How We Collect Data

We collect data through:

• Direct interactions — when you create an account, purchase a service, complete a contact form, or correspond with us.
• Automated technologies — as you interact with our website, we may automatically collect technical and usage data via cookies and similar tracking technologies.
• Third parties — analytics providers, payment processors, and fraud-prevention services.

4. How We Use Your Data

We use your personal data only when we have a lawful basis to do so. These include:

• Contractual necessity — to register your account, fulfil your orders, process payments, and provide customer support.
• Legitimate interests — to improve our website and services, for fraud prevention, and for direct marketing of similar products to existing customers.
• Legal obligation — to comply with applicable laws and regulations (e.g., financial record-keeping obligations under the Companies Act 2006).
• Consent — where you have explicitly opted in, such as subscribing to our newsletter.

5. Data Sharing

We may share your personal data with:

• Payment processors (e.g., Stripe) for the purpose of processing transactions securely.
• IT and system administration service providers who support our infrastructure.
• Professional advisers (lawyers, accountants, auditors) subject to confidentiality obligations.
• Regulators and public authorities where required by law.

We do not sell your personal data to third parties. Any third party we share data with is required to respect the security of your data and treat it in accordance with the law.

6. International Transfers

Some of our external third parties are based outside the United Kingdom. Where we transfer personal data outside the UK, we ensure a similar degree of protection is afforded to it by using at least one of the following safeguards:

• Countries with UK adequacy regulations in place.
• Contracts incorporating the UK's International Data Transfer Agreement (IDTA) or Addendum to EU Standard Contractual Clauses.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorised use or disclosure, and applicable legal requirements.

By law we must keep basic customer and transaction records for six years after they cease being a customer for tax purposes.

8. Your Legal Rights

Under UK data protection law, you have rights including:

• Right to access — request a copy of the personal data we hold about you.
• Right to rectification — request correction of inaccurate or incomplete data.
• Right to erasure — request deletion of your personal data in certain circumstances.
• Right to restriction — request that we restrict processing of your data.
• Right to portability — receive your data in a structured, machine-readable format.
• Right to object — object to processing based on legitimate interests or for direct marketing.
• Right to withdraw consent — where processing is based on consent, withdraw it at any time.

To exercise any of these rights, please contact us at hello@stackslim.co.uk. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.

9. Cookies

Our website uses cookies and similar tracking technologies to distinguish you from other users and to improve your experience. Strictly necessary cookies (e.g., for session management and shopping cart functionality) are placed without consent. For all other cookies, we will ask for your consent before placing them.

Live Chat Service: This chat service uses a cookie to interact with you and maintain your chat history. Our service provider, HubSpot, will monitor and record this chat for quality assurance (see their Privacy Policy).

10. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. Where changes are material, we will notify you by email or a prominent notice on our website. We encourage you to review this policy periodically.

11. Contact

Peterson Todd Ltd (trading as Stackslim Digital Solutions)
Company number: 15329942
Incorporated in England and Wales
Email: hello@stackslim.co.uk